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Understanding your Explanation of Benefits

FreeChapter 33:504 key terms

An EOB is the statement your insurer sends after a visit — what was billed, what they paid, and what you may owe. Crucially, it is not a bill. This lesson walks through each line so you can read an EOB with confidence.

What you'll learn

  • Why an EOB is a statement, not a bill
  • What each line means — billed, allowed, paid, and your share
  • How to check an EOB against the bill that follows

Key takeaway: Your EOB explains how a claim was paid — read it first, then expect a separate bill only for what you actually owe.

Claims & billing

3 lessons

What arrives after a visit — your Explanation of Benefits, the bill that follows, and how to spot billing errors and scams.

  1. 1Receiving a bill after your EOB3:40
  2. 2Healthcare fraud & billing scams4:00
  3. 3Understanding your Explanation of Benefits▶ Now playing3:50
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